How do I change my plan or cancel Simple Affiliate?

Change your plan in Settings > Billing in Simple Affiliate. To stop the subscription charge, move to the free Starter plan or uninstall Simple Affiliate from your Shopify Admin; Simple Affiliate has no separate cancel button. Starter keeps Autopay, so a monthly Autopay payment can still charge your payment method: turn off its Monthly schedule in Settings > Payout if you don't want more payouts.

Change your plan

1. Open Settings > Billing in Simple Affiliate. Each plan shows its price, its features, and its Autopay fees, and your plan shows Current plan.
2. Click Upgrade, Start trial, or Downgrade on the plan that you want.

   

3. Approve the charge on the Shopify page that opens. This step is only for a paid plan.
4. Click Continue to confirm a downgrade. The confirmation lists the features that you lose.

Shopify bills each paid plan as a flat monthly charge. The prices are in How much does Simple Affiliate cost?, and the trial rules are in How long is the free trial, and are there support fees?

What a downgrade changes

Your affiliates, groups, and links stay when you move to a lower plan, but you can't add more than the new plan allows. On Starter, you can't add an affiliate after 10 affiliates, create a second group, or add a second standard link to an affiliate.

A move below Pro turns off the Pro tools, such as group discount codes, custom links, and product commissions. A move below Premium turns off the Premium tools, such as product attribution, group automation, and manual payments. When your store has no manual payments on the new plan, you keep one payout method, so Simple Affiliate turns off an extra PayPal or store credit method. Which payout methods can I use, and can affiliates choose one? says which stores have manual payments.

Uninstall Simple Affiliate

1. Open Settings > Apps and sales channels in your Shopify Admin.
2. Find Simple Affiliate in the list of installed apps.
3. Click Uninstall.
4. Confirm the uninstall in the Shopify prompt.

Uninstalling cancels your subscription and stops future charges. At once, Simple Affiliate deletes the Instagram connections of your affiliates and the recorded staff email addresses of your store, and it revokes the AI assistant connections of your store. It erases no affiliate details for 28 days after you uninstall, so a reinstall in that time keeps your affiliates, groups, referrals, and payouts. After 28 days, it replaces the contact, profile, and manual payout details of each affiliate with anonymous values, and it keeps your groups, referrals, and payouts. The full list is in How to uninstall Simple Affiliate and stop billing.