Why aren't link clicks being tracked?

Link clicks are recorded on the storefront by the Simple Affiliate tracker. If the tracker is off, click reports stay empty even when customers open the referral URL.

Turn on Simple Affiliate Tracker in your theme's App embeds and click Save. Then open an affiliate referral link on the live storefront and confirm the click appears in Simple Affiliate.

Other reasons a click is missing

• The customer has not granted the cookie consent Shopify's customer privacy settings require, so the tracking cookie is not set.
• The published URL is missing the tracking code, such as sacode.
• The click was tested in the theme editor preview instead of the published storefront.
• Ad blockers or strict browser privacy settings blocked the storefront script.

Checkout conversion events use Shopify's web pixel and are separate from storefront click counts. A purchase can still attribute through a discount code at checkout even when no click was recorded.

The tracker how-to is at https://simple-affiliate.com/blogs/how-to-guides/how-to-enable-the-simple-affiliate-track-app-embed