How do affiliates sign in?

With the same customer account they use on your store. Simple Affiliate has no separate login: when someone registers as an affiliate, the affiliate account is tied to the Shopify customer account they registered with, and from then on they sign in through your storefront's customer-account experience. One account system, on your store's domain.

New versus classic customer accounts

Where the affiliate dashboard lives depends on which customer-account system your store runs.

On new customer accounts, the dashboard appears inside Shopify's customer-account area, and affiliates sign in through the customer-account experience Shopify provides. They enter their email address and the six-digit code that Shopify emails them, so there is no password to reset.

On classic customer accounts, Simple Affiliate provides a branded dashboard page on your theme, at /pages/affiliate unless you change the address in Settings > Signup.

There's no separate Simple Affiliate login page to send anyone to. Your Shopify customer-account setup decides the location.

What to tell a new affiliate

Say which customer-account experience your store uses and point them at your storefront sign-in. Not sure yourself? Check whether the store is on new or classic customer accounts before writing the instructions. Add the affiliate dashboard to your store menu (Content > Menus in Shopify Admin) so affiliates can find it. The steps are in How to add the Affiliate Dashboard to a menu.

The rest is short: their storefront customer-account credentials are their affiliate credentials, and they never need to create or manage a separate username or password for Simple Affiliate.