How do affiliates sign in?

Affiliates sign in with the customer account they use on your store. Simple Affiliate has no separate username or password: each affiliate is tied to the Shopify customer account of their email address, and they sign in through your store's customer accounts on your own domain.

Where the dashboard is

Your affiliate dashboard URL opens the dashboard. It's in Settings > Dashboard, under Affiliate dashboard URL, and on most stores it's /pages/affiliate.

On new customer accounts, the dashboard is the Affiliate page of Shopify's customer-account area. Affiliates enter their email address and the one-time code that Shopify emails them, so there is no password to reset. Your affiliate dashboard URL takes them to that page after they sign in, so the link works even when the page is in no menu. To change what the page shows, click Open affiliate extension editor in the same card.

On classic customer accounts, the dashboard is a page on your theme, and affiliates sign in with their customer-account password.

On a headless storefront, the card shows the dashboard URL of your storefront instead.

Tell a new affiliate how to sign in

1. Open Settings > Dashboard in Simple Affiliate.
2. Copy the URL under Affiliate dashboard URL.
3. Send it to the affiliate.
4. Tell them to sign in with the email address they signed up with, or the one you added them with.

When you add an affiliate yourself, Simple Affiliate uses the Shopify customer with that email, or creates one, so the affiliate signs in with that customer account.

To let affiliates find the dashboard without the link, add it to your store menu in Content > Menus in Shopify Admin. The steps are in How to add the Affiliate Dashboard to a menu. To learn what affiliates see and do in the dashboard, read What is an affiliate portal?.