How to connect a bank account
How Bank Payouts Work
When a store pays you with Autopay, your commission goes to a bank account that you connect in your affiliate dashboard. Stripe, our payment processor, collects your details and keeps them secure. The store never sees your bank details.
Until you connect a bank account, your dashboard shows "Your payouts are paused!" and the store cannot pay you with Autopay.
Before you begin, have your personal details and your bank details ready: your legal name, address, date of birth, your account number and any other number that your bank uses, such as a routing number or IBAN. Stripe can also ask for an ID number or a photo of an ID document.
How to Connect Your Bank Account
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Open your affiliate dashboard. Sign in to the store with your customer account and open the Affiliate page. Find Payment details.
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Select your country. In Country, select the country of your bank account. If you click Connect bank before you select a country, the dashboard asks you to select one.
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Click Connect bank. The payout page of the store opens.
How to Complete the Setup on the Payout Page
The page shows the name and logo of the store and the title Payout account. The Stripe form shows inside this page. You do not need a Stripe login for this setup.
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Choose your business type. If you have not registered a business, choose Individual. This is the correct type for most affiliates. Click Continue.
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Enter your details. Enter the personal details that Stripe asks for. Stripe asks only for the details that it needs now.
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Add your bank account. Select your bank, or enter your bank details by hand.
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Review and submit. Check your details, read the Stripe service agreement and submit the form. The agreement is part of the setup. Stripe cannot pay you without it.
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Go back to your dashboard. Click View dashboard.
📌 Finish the setup in one visit if you can. If you stop, go back to your dashboard within 10 hours, select the same country and click Connect bank. The setup continues from where you stopped. After 10 hours, a new setup starts.
Important Rules to Remember
- Open the page from your dashboard: Do not bookmark the payout page. Its link works for a short time only. If the page shows "Cannot find account. Please refresh the page and try again.", go back to your dashboard and click the button again.
- Country: Select the country of the bank account that gets the payouts. If the dashboard shows "Bank payouts are not supported in the selected country.", Autopay cannot pay to a bank in that country. Ask the store about other payout methods.
- Disconnect: To remove the bank account, click Disconnect bank in your dashboard. You cannot do this while a payout is in progress. To use a different bank account, use Manage bank instead. See How to Change Your Bank Account for Payouts.
What Happens Next?
Your dashboard shows your bank account. The store pays your approved commissions to this account on its payout schedule. A payout arrives 6 to 10 business days after the store sends it.
If Stripe needs more information later, you get the email "Stripe needs more information to pay you". See How to See Your Payouts and Tax Forms for the notice in your dashboard and the steps to complete it.
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