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How to connect a bank account

Milos · April 08, 2026

Connecting Your Bank Account for Payouts

To receive your commission payouts, you'll need to securely connect your bank account to your affiliate dashboard. This process is handled by our payment processor, Stripe, to ensure your information is kept safe and secure.

Before you begin, please have your personal and banking details ready, including your account number and any other required identifiers (like a routing number or IBAN).

Step-by-Step Guide to Connecting Your Bank

  1. Initiate the Bank Connection. From your affiliate dashboard, select your Country from the list and then click Connect bank to begin the secure setup process. Until you connect a bank account, your dashboard shows "Your payouts are paused!".

    Affiliate dashboard with the Bank account row, the country list and the Connect bank button

  2. Provide Your Details on the Secure Form. You will be redirected to a secure page hosted by Stripe. Here you will be asked to provide your details.

    1. Country and Business Type: Select your country of residence from the dropdown list. You will also be asked to select a "Business type." For most affiliates, the correct option is "Individual."

    2. Your website: If you don't have a website, click "Don't have a website? Add product description instead". Explain that you are an affiliate and describe the products that you promote. You can also enter the website of the store whose products you promote.

      Stripe Your details form with the Your website field and the link to add a product description instead

  3. Personal and Banking Information: Carefully enter the required information, such as your name, address, and banking details.

    Stripe page to select an account for payouts, with the Bank account and Debit card options and a list of banks

  4. Review and Authorize the Connection. Follow the on-screen instructions to review the information you've entered for accuracy. You will be asked to read and accept the terms of the service agreement to authorize the connection. Once you have confirmed the details, finalize the setup.

    Stripe page to review your details, with the payout account and the Agree and submit button

Troubleshooting Common Issues

Resolving Login Prompts

If you encounter an email and password prompt after clicking Connect bank, you are likely on Stripe’s login screen. This happens when Stripe recognizes that your email address is already associated with an existing Stripe account. To resolve this:

  1. Sign in using your Stripe credentials.

  2. If you do not remember your password, click the Reset password link on the Stripe login page to regain access.

Additional Tips for Successful Bank Account Setup

  • Ensure that the email address you use for Stripe matches the one associated with your affiliate account.

  • Double-check all information entered during the setup process to avoid errors.

  • If you encounter any other issues, consult Stripe’s support documentation or contact their support team for further assistance.

What Happens Next?

Once the process is complete, you will see a confirmation message that your bank has been successfully connected. Your account is now set up to receive commission payments.

All of your future approved commissions will be paid out directly to this account according to the program's payout schedule.

Stripe Express dashboard after the bank account is connected

To remove the bank account, click Disconnect bank in your dashboard. You cannot do this while a payout is in progress.

If you have any questions or encounter any issues while connecting your bank account, please contact our support team for assistance. Before reaching out, consider reviewing the troubleshooting tips provided above to resolve common issues independently.

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