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Can Sidekick explain why a Simple Affiliate order was attributed?

Yes. Shopify Sidekick can use Simple Affiliate's order-attribution explanation tool to tell you why a particular order was assigned to an affiliate.

  1. Open Sidekick for your store.
  2. Ask why the specific order was attributed in Simple Affiliate.
  3. Review the recorded attribution reason.
  4. Open the order in Simple Affiliate to verify the affiliate and commission.

The explanation is based on the attribution data recorded for that order. It doesn't reassign the affiliate, change the commission, approve a payout, or guess a tracking signal that wasn't recorded.

If an expected referral order is missing entirely, check the tracking setup instead. On a standard Shopify theme, confirm that the Simple Affiliate Tracker app embed is on and saved. On a headless Hydrogen storefront, confirm the Headless setup settings and verify that the integration carries the affiliate code into the order through _sa_code. For discount-code or connected-customer attribution, check that the applicable method's requirements were met.

Changelog releases

This topic appears in the following release notes: